How to send back xfinity equipment.

To send a direct message: In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Press Enter to send it.

How to send back xfinity equipment. Things To Know About How to send back xfinity equipment.

They are correct, that once the equipment is returned, the charges will be removed. Here is our great Xfinity link https://comca.st/3Ju6jY4 that will go over all the process to return your equipment. Please let me know if you have any questions. -Aaron. Thanks for the link.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it23 Mar 2022 ... How to Return Your Xfinity Equipment. Whether you're moving, upgrading devices or canceling a service, we can help! Visit our Digital Return ...FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Important: Make sure a store rep scans your equipment to prevent being charged a non-return fee (NRF).

Search DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.Sep 2, 2022 · Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge).

Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Learn more in our Cookie Policy. Learn more. Decline All …

It's less of a hassle than you think! I'll show you how.If you're new to Comcast, go to xfinity.com today to order your new Xfinity services. Your Getting Started kit will be sent directly to your home! Contact us to have an Xfinity Getting Started kit mailed to you. Can't wait? Make a reservation to pick one up at your local Xfinity Retail Store today! You can call in advance to confirm what you're ...Upon cancelation, Comcast Xfinity should charge me prorated portion for September, but they charged me $50 for the full month and kept doing so. Criminal activity: On 2/2022, Xfinity mobile sent me a SIM card, asking me to combine my cell phone service, and wanting to reduce the internet charge to $40 a month, instead of $50.Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0 XfinityTony

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The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it

With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo...1. Open Samsung Flow on your phone. 1. Tap the three dots in the upper right corner and select 'Details'. 1. Turn on the 'Smart View' feature. ### Step 4: Open Xfinity Home Security App. Now, open the Xfinity Home Security app on your smartphone. Navigate to the camera feed you wish to view.Feb 8, 2024 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it. I got tired of my Xfinity bill getting so expensive and called Xfinity Customer support to talk about it, and they suggested I can significantly reduce cost by eliminating all the equipment I was renting from Comcast. All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their …When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.

The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...To send a "Peer to peer" message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Important: Make sure a store rep scans your equipment to prevent being charged a non-return fee (NRF).I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.

Hello @user_4052db I am sorry to hear of this experience and we'd be happy to help. In order for UPS to pick up the equipment, they would need a return label which can be printed online via our return center at Return Center; by selecting the correct listed equipment, or in store, we do have a partnership with them where you can just take in …

Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge).Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.As for the lost piece of equipment. There is no option to pay for it in advance to avoid the charge printing on a bill. You can however pre-pay the amount for the equipment to offset the cost but both the payment and the charge for the unreturned item will show on the bill. You can check out this page here to see our return options: https ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.

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Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...

1. Open Samsung Flow on your phone. 1. Tap the three dots in the upper right corner and select 'Details'. 1. Turn on the 'Smart View' feature. ### Step 4: Open Xfinity Home Security App. Now, open the Xfinity Home Security app on your smartphone. Navigate to the camera feed you wish to view.Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method.@user_5ecdd9 - Thank you, again, for bringing this equipment return concern to our attention. I'm so glad we were able to help you once you sent that Direct Message! It looks like we were able to ship you the return label(s) you needed, you were able to get those sent back, and now the equipment has been removed from the …Feb 1, 2020 · www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an... Aug 14, 2022 · Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method. Feb 1, 2020 · www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an... The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question?To comply with the xfinity equipment return policy, make sure to return the equipment within the specified timeframe. Failure to do so may result in additional charges or complications. Returning xfinity equipment promptly ensures a smooth transition and helps maintain a positive customer experience.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Hello again @jwm2, Thank you for taking the time to reach back out to us on our Community Forums!Please send us a private message with your full name and full address! Our team can most definitely take a further look. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, …

Aug 14, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. How To Return Xfinity Equipment (For All Services) Daniele Besana. Need to know how to return Xfinity equipment? It’s easier than it sounds. You have three options – the first two apply if you need UPS to handle …Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Instagram:https://instagram. adele halperin Aug 14, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. oakland county jail commissary list Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones. channon christian murder Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks. is luke kleintank married www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. conneaut lake resort rentals Return the device to any Xfinity Retail Store or UPS Store location. Comcast has teamed up with UPS to accept Comcast equipment returns at no cost to you. You ...Analysts have been eager to weigh in on the Services sector with new ratings on Comcast (CMCSA – Research Report), Service International (SCI –... Analysts have been eager to weigh... carolyn wiger hugo mn You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. ... "Search for Xfinity Support" won't work. To send a "Direct Messaging" …Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years.  The company's last si... Indices Commodities Currencies ... jcampus ebr staff The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...Where do I return old equipment so I don’t get charged Where do I return old equipment so I don’t get charged Skip to main content. Home. Getting Started. Guidelines . Sign in. Customer Service. Xfinity Community Forum. Customer Service. Customer Service. Need to return old equipment. U. user_1f6d77. 1 Message. …Simple ways to save, change, or cancel your Xfinity Mobile service. Want to improve your connection or get faster speeds? Need to save money? Moving or changing your internet provider? Looking for Xfinity Mobile deals? . If you'd still like to cancel, we can help with that. What if I’m on a Device Payment Plan? ... kvia staff The Seasonal Convenience Plan allows you to put your Xfinity TV, Internet, and Voice services “on vacation” while you’re away from home — at reduced rates. Keep your Xfinity equipment in your home. Keep your home phone number. Keep your Comcast.net email address and access it anywhere . Upgrade to Seasonal Internet … kantime ice Learn how to return Xfinity equipment when you are finished using it if you have Xfinity internet or cable in your home. Follow the instructions and receive the … mp 542 white round pill FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Important: Make sure a store rep scans your equipment to prevent being charged a non-return fee (NRF). dispensary beloit wi Jan 28, 2023 · Step 1: Call the Customer Service Number. Step 2: Pack Everything Carefully. Step 3: Ship Back from a Nearby UPS Store. Step 4: File An Online Claim. Step 5: Wait for Your Refund. Reasons for Returning Xfinity Equipment. What Do You Need to Return. Ways to Return Xfinity Equipment. UPS Shipping. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question? Returning equipment back to Xfinity will require a few steps: Find out which equipment you have to send back; Figure out how you’ll be sending the equipment back to them; Take pictures of all of your equipment before sending; First of all, make sure you ask the representative what equipment they claim to have on file that is in your ...